This is an informative translation. In case of any discrepancy, the Spanish version shall prevail.
In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), we inform you of how we process your personal data.
1. Data controller
- Controller: Connecthink Innovation, S.L.
- Tax ID (CIF): B66724311
- Registered office: Via Laietana, 26, 08003 Barcelona, España
- Contact email: info@connecthink.ai
2. What data we process
- Data you provide: when you write to us by email or through the contact form, we process your name, email address, organization and the content of your enquiry.
- Technical browsing data: the server automatically logs the IP address, the date and the page requested, which are necessary to serve the website and protect it against misuse.
The website's conversational assistant currently works as a demonstration: the questions you type into it are not sent to or stored on any server.
3. Purposes and legal basis
| Purpose | Legal basis |
|---|---|
| Responding to your enquiries and requests for information or a demo | Consent (art. 6.1.a GDPR) and pre-contractual measures (art. 6.1.b GDPR) |
| Managing the relationship with clients, partners and collaborators | Performance of a contract (art. 6.1.b GDPR) |
| Ensuring the security and operation of the website | Legitimate interest (art. 6.1.f GDPR) |
We do not carry out profiling or automated decision-making about users.
4. Retention
We keep contact data for as long as necessary to handle your request and, where applicable, for the duration of the relationship. Afterwards, the data is blocked for the limitation periods of any legal liabilities. Technical server logs are kept for a short period and deleted periodically.
5. Recipients and international transfers
We do not share your data with third parties, except where legally required. The website is hosted by Hetzner Online GmbH (data center in Helsinki, Finland, EU), which acts as a data processor. We do not carry out international transfers of data outside the European Economic Area.
6. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by writing to info@connecthink.ai and indicating the right you wish to exercise.
If you believe that the processing does not comply with the regulations, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
7. Security
We apply technical and organizational measures appropriate to the risk to protect your data against loss, alteration or unauthorized access, such as encrypting communications via HTTPS.
8. Cookies
See the Cookie policy.